Refund & Replacement Policy

Replacement

If a product stops working during its paid validity, message us on WhatsApp with your Order ID and a screenshot. We replace it free of charge, usually within 2–24 hours.

Replacement applies only when the issue is not caused by the buyer (for example changing account passwords or details we asked you not to change, or sharing the account).

Refunds

Full refund if we cannot deliver your order within 24 hours of payment.

Full or pro-rata refund if a working replacement cannot be provided during validity.

Because digital products are delivered instantly, change-of-mind refunds are not available after successful delivery and activation.

Approved refunds are sent back to the original payment method within 5–7 working days.

How to raise a request

WhatsApp +91 63990 95022 or email support@hyrexhub.com with your Order ID, the product name and a short description of the issue.